Assistant SABO Lounge Manager

【Job Description】 The Assistant Manager supports the Lounge Manager in overseeing the daily operations of SABO Lounge on the GENSUI floor, ensuring exceptional luxury service for VIP and in-house guests. The role supervises staff, manages service standards, and ensures a high-quality Japanese hospitality experience. 【What you will do】 ・Deliver luxury-level hospitality consistent with Four Seasons standards. ・Welcome and engage guests staying on the GENSUI floor. ・Handle guest inquiries, complaints, and special requests professionally. ・Supervise lounge attendants and service staff. ・Assist with training, coaching, and scheduling employees. ・Ensure team members follow Four Seasons service standards. ・Promote teamwork and maintain positive staff morale. 【Job Requirements】 ・2–5 years experience in luxury hotel F&B, lounge, or restaurant operations ・Previous supervisory or leadership experience ・Knowledge of food & beverage service and beverage programs ・Strong guest service and problem-solving skills ・Ability to work in a fast-paced luxury hospitality environment ・English proficiency; Japanese language is required. 【Salary & Benefits】 ・Annual salary: ¥4,800,000 - ¥5,400,000 + bonus (depending on company performance; last year's performance: 3 months) ・Salary negotiable based on experience ・Probationary period (3 months) ・Annual salary increase and bonus ・Comprehensive social insurance ・Various training programs ・Commuting allowance up to ¥40,000 per month ・Free accommodation at Four Seasons Hotels (after 6-month period) ・Free employee cafeteria ・Uniforms provided ・Employee lockers, showers, and nap rooms available ・Employee discounts on hotel facilities 【Holidays】 ・Annual holidays: 119 days 【Job Contract Period】 ・Full-time employee: No set employment period