Bar Hostess
Job Summary
The Bar Hostess ensures efficient seating arrangements, manages reservations, and coordinates closely with bar staff to provide exceptional guest experiences. This role requires maintaining a professional appearance, excellent communication skills, and upholding the hotel's high standards of hospitality. The successful candidate will facilitate a smooth service flow while ensuring guest comfort and satisfaction in a luxury environment.
Responsibilities
- Manage guest reservations and seating
- Coordinate with bar staff for service flow
- Address guest inquiries and concerns
- Monitor bar ambiance and cleanliness
- Promote featured drinks and specials
Required Skills
- Prior hospitality experience
- Business level English & Japanese
- Strong communication skills
- Ability to stand for long periods
- Japan work permit
Job Details
Job Description:
- Ensure efficient seating arrangements, manage reservations, and coordinate closely with the bar staff to provide exceptional guest experiences.
- Maintain a professional appearance, possess excellent communication skills, and uphold the hotel's standards of hospitality and service.
What you will do:
- Greet guests warmly.
- Escort guests to their seats and present menus.
- Manage guest reservations and waiting lists efficiently.
- Ensure guests are comfortable and attended to while waiting.
- Communicate effectively with bartenders and servers to ensure smooth service flow.
- Monitor cleanliness and ambiance of the bar area, adjusting lighting, music, or seating as needed.
- Address guest inquiries or concerns promptly and professionally.
- Promote daily specials or featured drinks as directed.
- Maintain a professional, friendly demeanor at all times.
- Comply with all health and safety regulations.
- Support the overall service team during busy periods (e.g., helping with clearing or resetting tables).
Job Requirements:
- Previous experience in a hospitality or customer service role preferred.
- Pleasant personality and excellent communication skills.
- Ability to stand for extended periods.
- Groomed appearance and adherence to uniform standards.
- Flexibility to work evenings, weekends, and holidays.
- Applicants must have Japan work permit.
- English Level: Business Conversation Level (TOEIC 735-860).
- Japanese Level: Business Level (JLPT Level 2 or N2).
Salary and Benefits:
- Annual salary: 3,000,000 to 3,200,000 yen + bonus (depending on company performance; last year's performance: 3 months).
- Salary will be determined based on experience.
- Probationary period: 3 months.
- Annual salary increase and bonus.
- Comprehensive social insurance.
- Various training programs.
- Commuting allowance up to 40,000 yen per month, according to company regulations.
- Free accommodation at Four Seasons Hotels (after 6-month period).
- Free employee cafeteria.
- Uniforms provided.
- Employee lockers, showers, and nap rooms available.
- Employee discounts on hotel facilities.
- Non-smoking throughout the building (designated smoking room available).
Holidays:
- Public holidays per year: 119.
Job Contract Period:
- Full-time employee: No set employment period.