Rental Office Receptionist
Job Summary
This role involves managing rental offices, coworking spaces, and virtual offices to ensure high customer satisfaction. You will perform administrative tasks, provide high-quality customer service, and oversee facility management. The position offers a global work environment with opportunities to develop management and sales skills.
Responsibilities
- Manage daily administrative tasks and mail/phone/supply handling
- Provide high-quality customer service and meeting room assistance
- Oversee facility maintenance and office setup
- Handle payment-related documentation and community event planning
Required Skills
- JLPT N1 Japanese proficiency
- Minimum 1 year of full-time work experience in Japan
- Previous reception or clerical experience
- Proficiency in MS Office
- English communication skills
Job Details
Job Description
[What is Receptionist?]
This is an important job that involves managing and improving customer satisfaction at rental offices, coworking spaces, virtual offices, and rental conference rooms across the country. You'll gain not only administrative and customer service skills, but also management and sales skills, and hone your skills and experience.
[Specific Duties]
■General facility management
-General administrative duties (delivering mail, answering phone calls, shipping packages, ordering office supplies, making copies, etc.)
-Customer service (guiding customers to conference rooms, serving refreshments)
-Facility management (moving furniture, setting up phones, troubleshooting)
-Preparing new customers for occupancy and preparing conference rooms
■Communicating with customers
■Handling payment-related administrative duties
■Planning and implementing community events
Working Hours
Shift system (8 hours of work)
Early shift: 8:45 AM - 5:45 PM
Late shift: 9:15 AM - 6:15 PM
Average overtime hours are less than 5 hours per month!
Job Requirements
[Required Skills]
■N1 level Japanese language proficiency
■Work experience in Japan (at least one year as a full-time or contract employee required)
■Reception or clerical experience
[Preferred Skills]
Experience using MS Office
[Desired Profile]
■Excellent communication skills and hospitality in customer service, etc.
■Approachable and able to build rapport with customers
■Ability to lead by example
■Positive, enthusiastic, and able to adapt to rapidly changing situations
■Problem-aware and enjoys finding solutions
■Comfortable with English
Salary & Benefits
■ Salary revision once a year (April)
■ Bonuses four times a year (Several tens of thousands to hundreds of thousands of yen) * Paid based on goal achievement
■ Full social insurance coverage (Employment, Workers' Compensation, Health, and Employees' Pension)
■ Full transportation expenses covered
■ Overtime pay
■ Incentives available, etc.
Holidays
[Annual Holidays] 120 days
[Holidays & Vacations]
■Full 2-day weekend system
■National holidays
■New Year's holiday (December 29th - January 3rd)
■Golden Week holiday (as per calendar)
■Paid vacation (10 days in the first year, 16 days in the following year)
■Maternity leave (Proven track record of leave acquisition and return to work)
■Birthday leave
Job Contract Period
Full-time employee *6-month trial period included (No change in salary or benefits)