Luxury Travel Producer
Job Summary
This role involves planning and executing high-end, custom travel experiences for affluent international guests visiting Japan. You will be responsible for end-to-end project management, from designing unique itineraries to on-site service delivery and VIP support. The position requires a high level of proficiency in English and Japanese, as well as proven experience in luxury sales and proposal development.
Responsibilities
- Design and execute custom luxury travel itineraries
- Manage end-to-end projects and on-site teams
- Negotiate and sell to affluent overseas clients
- Develop new cultural experiences and travel content
- Monitor KPIs and improve service quality
Required Skills
- Business English (Negotiation level)
- Fluent Japanese (JLPT N1)
- 3+ years experience in luxury/proposal sales
- Proficiency in SaaS and AI tools
- Experience living/working abroad
Job Details
Job Description
This role involves planning and realizing "unforgettable trips of a lifetime" for affluent international guests, leveraging the unique charms of Japan. From custom itinerary creation to sales, project management, and on-site attendance, you'll be involved in a wide range of tasks to produce world-class experiences.
Major Duties
- Trip and Experience Planning: Listen to guest requests and design custom trips that combine culture, nature, food, and accommodations.
- Project Management: Simultaneously manage multiple projects and personally lead the on-site team during key moments.
- Sales Activities: Proposal and negotiations with affluent individuals, foreign companies, and overseas travel agencies worldwide (including international travel).
- Content Development: Select accommodations and cultural experiences, and develop new programs and services.
- Team Management: Train and coach internal and external team members to improve service quality.
- KPI Management: Monitor sales, customer satisfaction, and repeat visitor rates, and implement improvements.
- VIP Support: Directly assist important guests on their journeys and provide the highest level of service.
Working Hours
- Regular working hours: 7 hours (Flexible system: core time 11:00-17:00)
- On-site work and email correspondence outside of working hours may occur
Job Requirements
- Work Experience: 3+ Years
- English Proficiency: Business Level or Higher (Ability to negotiate at a high level with overseas clients and domestic partners.)
- Japanese Proficiency: Fluent (N1 Level) or Higher
- University Graduate or Higher
- Experience Living, Studying, or Working Abroad
- Proposal-Based Sales Experience
- IT Skills: Proficient in SaaS and AI tools, proactive in identifying customer trends and improving operational efficiency through data analysis. Ability to propose new tools and lead their adoption within the team.
- Business Experience with High-Natural-Wealth Individuals Overseas
- Proven track record in achieving high sales targets
- Practical Experience in Proposal-Based Corporate Sales for Entertainment or Luxury Products
- Work Experience at a Foreign Company or Advertising Agency
- Customer Service or Customer Success Experience
Benefits
- Annual salary: ¥5,000,000–¥12,000,000 (including 30 hours of assumed overtime per month) + incentives
- Comprehensive social insurance
- Commuting allowance: ¥33,000 (maximum)
- Provided: PC and cell phone
- Dress: Casual
- Regular health checkups and gynecological examinations
- Smoking prohibited on premises
- Irregular training (study trips, cultural experiences, study sessions on topics related to AI, luxury, culture, etc.)
- Holidays: Weekends, public holidays, New Year's holidays, special leave for special occasions
Job Contract Period
- Full-time or Contract Employment (Initially contract, potential for conversion to full-time after one year based on performance).