Burmese English Customer Support

Job Description This is a job supporting foreign customers at a major rental company. We are looking for someone to handle phone and email inquiries in Burmese! Thorough on-the-job training is provided! Training is available, and it's an environment where you can easily ask questions! Responsibilities: - Tenant support (inbound calls, emails, etc.) - Translation of various tools - Room search reception and referral - Translation and updating of the website (FAQ, etc.) - Three-way communication with insurance companies (interpretation) - Responding to requests from other departments (QA system, etc.) - Outbound calls and SMS messages to customers, including surveys - Support work for rental management and WM promotion (three-way communication, etc.) - Three-way communication using interpretation tools - Thank-you calls to new tenants Working Hours: - Shift system: 10:00~19:00 (including 1 hour break) Job Requirements: - Burmese: Native level - Japanese: Business level / Ability to perform data entry in Japanese - English: Conversational to business level - Ability to work on weekends, holidays, and during long vacations - Basic proficiency in Excel and Word Desirable Skills: - Experience in customer service or customer interaction Salary & Benefits: - Hourly wage: 1400-1500 yen - Monthly income example: 224,000-240,000 yen (Based on 8 hours of work per day and 20 working days per month) - Full reimbursement of transportation expenses (with a limit) - Comprehensive social insurance - Overtime pay provided Holidays: - Shift system, 2 days off per week Job Contract Period: - Temporary employee (Fixed term)