Hotel Front Desk Staff

Date PostedJune 4, 2026LocationHokkaido, JapanCompany株式会社MOL CAREERSalaryJPY 4000K - JPY 6000KTypehospitality business specialists - hotel

Job Summary

We are seeking a proactive hotel front desk staff member in Hokkaido to provide exceptional guest service. You will handle reception duties, event planning, and operational improvements while utilizing your multilingual skills. This full-time position offers a stable environment and competitive compensation.

Responsibilities

  • Manage front desk reception and guest guidance
  • Plan events and improve hotel operations
  • Maintain inventory and supply ordering
  • Perform data entry and manage system records
  • Provide staff training and supervision

Required Skills

  • Business-level English, Chinese, or Korean
  • JLPT N2 or higher proficiency
  • Prior full-time work experience in Japan
  • Previous customer service experience
  • Strong communication and teamwork skills

Job Details

Job Description: • Front desk staff duties including reception and guidance • Event planning and improvement proposals for hotel operations • Data entry tasks such as responding to customer reviews • Inventory checks and ordering of supplies • Data entry into various systems • Staff training and guidance Working Hours: • 24-hour shift system • 8 hours of work, 1 hour break • Shift examples: 7:00-16:00, 14:00-23:00, 21:00-9:00 Job Requirements: • Applicants must have prior experience working as a full-time employee in Japan. • Applicants of foreign nationality must have obtained N2 certification and be motivated to obtain N1 certification. • Applicants must be able to speak English, Chinese, or Korean at a business level. • SPI test will be administered; the test assesses Japanese reading comprehension, answering ability, and communication skills. • Applicants must enjoy interacting with many people and providing hospitality. • Applicants must have experience working in a team. • Applicants must be proactive and energetic. • Applicants must want to utilize their language skills or be motivated to learn a language. • Applicants must be able to act independently. • Applicants should have experience in customer service. English Level: • Business Conversation Level (TOEIC 735-860) Japanese Level: • Business Level (JLPT Level 2 or N2) Salary & Benefits: • Basic Salary: ¥300,000 - ¥405,000 (Includes overtime pay for approximately 10 hours per month) • Social Insurance: Employment insurance, workers' compensation insurance, health insurance, employee pension insurance • Language incentive (language allowance) available (¥5,000/month to a maximum of ¥30,000/month) • Housing allowance available (half of rent subsidized) Holidays: • Shift work (8-10 days off per month) • Annual holidays: 115 days • Paid leave: 10 days granted from the date of joining Job Contract Period: • Full-time employment