Data Center Operations Engineer

Date PostedMay 27, 2026LocationToyosu, TokyoCompanyEIRE Systems K.K.SalaryJPY 4500K - JPY 5500KTypeit (hardware/network) - communication infrastructure (including isp and carrier) it (hardware/network) - server and machine operation and maintenance it (hardware/network) - network engineer

Job Summary

The Data Center Operations Support Engineer will perform on-site infrastructure management, hardware installation, and maintenance for a leading financial institution. This role involves tracking job tickets, ensuring compliance with data center standards, and providing performance reporting within a bilingual environment. Candidates will collaborate with a multicultural team to support physical IT operations and cabling across various data center sites.

Responsibilities

  • Install, test, and maintain IT infrastructure and cabling
  • Maintain data center standards and safety procedures
  • Track job tickets and manage change requests
  • Perform daily audits and performance reporting
  • Provide hardware hands-on support for Dell, Cisco, Arista devices

Required Skills

  • 1+ years of IT experience
  • Business level English and Japanese (JLPT N2+)
  • Knowledge of data center operations (cabling, power, cooling)
  • Hardware support experience (Dell, HP)
  • Ability to lift over 10kg

Job Details

Job Description: The Data Center Support personnel will work as a member of a team to provide the following on-site services to the client: • Install, test and maintain a wide range of IT communication infrastructures and cabling within Data Centers and Telco exchanges • Maintain all Data Center standards, procedures, health and safety, and day to day infrastructure performance issues • Track job tickets and agree on implementation with the Planning and Logistic specialists • Providing daily audits and reporting about the performance level of services • Travel to other remote data center sites for smart-hands support • Hardware hands on support of Dell, Cisco, Arista devices • Other related tasks that may be requested Working Hours: - Hours: 8-hour shifts between 07:00–22:00 (60-min break) - Holidays: 2 days off per week (monthly shift schedule) Job Requirements: Applicants should have a working knowledge of the day-to-day operations procedures for management of an enterprise data center. Basic technical understanding of the various physical elements of an enterprise data center (e.g. cabling, network/server hardware, power, cooling, capacity metrics) is highly desirable. Required Skills / Experience: • Degree in IT-related field or 1+ years of experience working in IT related role • Business level English and Japanese (Japanese N2 above required for non-native Japanese speakers) • Experience or basic understanding of change management • Robust Team Player, exposed to a multi-cultural environment • Mature and independent with excellent communication skills • Detail focused when completing records, tickets and supporting documentation • Ability to lift IT equipment weighing more than 10kg Other “Value-add” Qualifications: • Hands-on experience with hardware platforms (i.e. Dell, HP) • Networking certifications (CCENT, Network+) • Linux experience • Good level of understanding about ITIL framework • Basic understanding of Data Center facilities • Exposure or ability to developing and documenting operational processes • Proficiency in handling complex IT-related projects: from writing a proposal, initiating & planning projects, to executing, monitoring/controlling projects, until and including project closure. Benefits: - Social Insurance - Commuting/Transportation Allowance - Education Training - Holidays: Five-Day Workweek, Paid Holidays, Congratulatory or Condolence Leave, Child-care Leave, Sick Leave