Logistics Sales Coordinator

Position Overview: We are seeking a proactive and detail-oriented Logistics and Admin Coordinator to support our pharmaceutical and chemical business in Japan. While the designation is aligned with operations, the role’s primary focus is Sales Coordination and Customer Support, along with logistics handling, administrative support, and bilingual communication (Japanese–English). Key Responsibilities: 1. Sales Coordination and Support (Primary Responsibility) - Handle customer inquiries, quotations, and order processing - Coordinate with internal teams and overseas offices for order execution - Follow up on inquiries, samples, pricing, and commercial discussions - Maintain sales trackers, pipelines, and prepare periodic reports - Support business development activities and ensure timely closures 2. Customer and Internal Communication - Act as a liaison between Japanese customers, internal sales teams, and overseas suppliers - Manage communication (emails, calls, meetings) in Japanese and English 3. Logistics Coordination - Coordinate domestic and international shipments - Liaise with freight forwarders, warehouses, and suppliers - Handle shipping documentation (Invoice, Packing List, BL, etc.) - Track shipments and ensure timely delivery 4. Interpretation and Translation (Japanese–English) - Provide interpretation support during meetings and discussions - Translate emails, business documents, and basic technical content 5. Administrative Support - Maintain records of customer documents, contracts, and NDAs - Support internal reporting and documentation control - Assist in scheduling meetings and coordination activities Job Requirements: - 5+ years of experience in Sales Coordination / Sales Support roles - Mandatory experience in Pharmaceutical / Chemical industry (API, intermediates preferred) - Business-level proficiency in Japanese and English (mandatory) - Strong understanding of B2B sales processes - Working knowledge of logistics and documentation Preferred Qualifications: - Experience working with Japanese customers or within Japan market - Experience in trading companies or international business - Background in Chemistry, Pharmacy, or related field Working Hours: 9:00-18:00 (1 hour Lunch Break from 12:00-13:00) Compensation & Benefits: - Competitive fixed salary - Performance-based incentives - Travel allowance - Health insurance