SoftBank Sales Staff

Job Description You will be responsible for providing information about various services and managing store operations for customers visiting SoftBank and Y!mobile shops. [Main Job Responsibilities] 🔸Customer Service & Service Guidance You will propose the most suitable services for smartphones, mobile phones, internet connections, etc. 🔸Handling Various Inquiries You will handle procedures such as new contracts, model changes, and price plan reviews. 🔸Customer Support You will be responsible for everything from providing instruction on how to use the service, listening to customers' problems, and providing after-sales support. 🔸Store Operations You will be responsible for a wide range of tasks, including creating in-store displays, POP design, assisting with campaign planning, inventory management, and document creation. [Features of this Job] 🔸Consultative Customer Service This job requires not just sales, but also providing optimal proposals tailored to the customer's usage situation. 🔸Support System for Beginners A comprehensive training and on-the-job training (OJT) environment is in place to help you learn from the basics. Working Hours 10:00 - 19:00 Average monthly overtime: 20 hours or less Job Requirements [Required Conditions] ■ At least 2 years of work experience in Japan ■ Ability to converse fluently in everyday Japanese ■ Ability to transcribe conversations in Japanese (Level sufficient for taking notes on phone calls) ■ Ability to work shifts (weekends and holidays) ■ Enjoy customer service and interacting with people Japanese Level Business Level(JLPT Level 2 or N2) Salary JPY - Japanese Yen JPY 3000K - JPY 4000K Other Salary Description Monthly salary: ¥210,000 - ¥230,000 Estimated annual income: ¥3,000,000 - ¥3,800,000 Bonus frequency: Twice a year Last year's bonus performance: Equivalent to 2 months' salary Incentives: Available 〈Benefits and Allowances〉 Comprehensive social insurance, transportation allowance, position allowance, qualification allowance, health checkups, employee discount system, qualification acquisition system, family allowance, retirement allowance system ■Club activities (Sauna Club / Golf Club / Outdoor Club, etc.) ■Club activity subsidy: Up to ¥2,000 per month ■Reduced working hours system (After returning from maternity/childcare leave, etc.) Holidays Holidays: Shift system Annual holidays: 115 days Leave system: Paid leave, maternity/childcare leave, bereavement leave, special leave, summer vacation ■ Request-based leave system available (considering family plans, religious events, etc.) ■ Paid leave can be taken in half-day increments Job Contract Period Full-time employment