Global Chat Support

Job Description "I want to work abroad using English, but phone support is a high hurdle..." "I want to leave Japan and gain a new career and lifestyle!" If you have these aspirations, please listen to what we have to say. ━━━━━━━━━━━━━━━━━━━━━━━━ 🌟 Three Reasons Why Overseas x Chat Support is Chosen ━━━━━━━━━━━━━━━━━━━━━━━━ ① [No Phone Calls!] Text-Based Support Allows for Calm and Relaxed Responses All support is via chat (text) only. There's no need to worry about being constantly bombarded by phone calls. You can calmly handle inquiries while referring to the manual, making it easy for even those with no customer support experience to start! ② [A Must-See for Game Lovers!] Work on Famous Games with World Championships You'll be working on globally beloved hit games. Your passion for games and understanding of users' feelings can be put to good use! ③ [High Salary] Compared to the industry average, our pay is actually higher than jobs requiring phone handling! [New Graduates, Recent Graduates, and Those with No Experience Welcome] Work in Malaysia and utilize your Japanese language skills. No Experience: Monthly salary approx. 320,000 JPY (8,000 RM) ~ / Experienced: approx. 400,000 JPY (10,000 RM) or more ~ ✈️ Airfare, 🏨 Hotel accommodation, 🛂 Visa support are covered by the company, allowing you to start your life abroad. ━━━━━━━━━━ 🎯 Five Job Categories to Choose From ━━━━━━━━━━ (※Multiple applications are accepted, but each will be considered individually) ① Chat Support for a Game Company (No phone calls, chat only / Game company that also hosts world championships) ② Airline Customer Support (World's No. 1 rated airline) ③ Healthcare-Related Support (Based in Switzerland, a highly socially impactful job) ④ Front-End Engineer (Technical support for a major US advertising service) ⑤ Travel Industry Customer Support (※This position is based in Japan: Okinawa and Sapporo) ━━━━━━━━━━ 📅 About Recruitment Opportunities ━━━━━━━━━━ We are currently recruiting for positions starting in October and November. The next recruitment period is undecided, so please check as soon as possible if you are interested. Working Hours Shift work Job Requirements [Required Qualifications] Native Japanese speaker (New graduates and those with no experience are welcome! We hire around 10 new graduates every year.) Education - University graduate: New graduates and those with no experience are welcome. Positions available. - High school graduate: 7+ years of relevant work experience (due to visa requirements). Language - Basic: Japanese + English conversational level - Partial: Business level English preferred Experience - Customer support, call center, and sales experience welcome (we actively hire those with no experience!) - Basic computer skills (typing, Office, etc.) are sufficient. Desired Candidate Profile - Those who want to work in an international environment with multinational team members - Those with a strong sense of hospitality who want to do work that makes customers happy - Those who want to advance their careers and receive salary increases quickly - Positive individuals who enjoy new challenges English Level Daily Conversation Level (TOEIC 475-730) Japanese Level Native Level Salary JPY - Japanese Yen JPY 3500K - JPY 6000K    （Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 500K *Divided into12month ） Other Salary Description [Salary] Salary: 8,000-12,000 Malaysian Ringgit (depending on experience and position) + monthly performance bonus Japanese Yen: 270,000-550,000 JPY + monthly performance bonus [Working Hours/Holidays & Leave] Working Hours: To be discussed during the interview - Two days off per week - Paid leave: 15 days - Sick leave: 14 days - Malaysian public holidays + substitute holidays (make full use of them for a fulfilling off-time!) Holidays - Full two-day weekend - Paid leave: 15 days - Sick leave: 14 days - Malaysian public holidays + substitute holidays Job Contract Period full-time employee