Luxury Apartment Concierge

Job Description Opening in May 2027. Seeking opening members to create the ultimate in hospitality. TPO, a company with a proven track record in business lounges, is launching a new luxury condominium concierge service. Join us in providing exceptional customer service tailored to each individual's lifestyle. Our company has a long history of providing high-quality customer service and hospitality as a concierge for high-end business lounges. Now, building on our accumulated experience and high service quality, we are expanding into the "luxury condominium concierge business." We are recruiting "opening concierge staff" to support the comfortable lives of residents in our new luxury condominium opening in May 2027. You will receive comprehensive training from scratch with your colleagues, creating a supportive environment for team building. You will be responsible for all aspects of reception, arrangement, and guidance for residents and visitors at the luxury condominium's concierge desk. 【Specific Job Responsibilities】 ■ Concierge Desk Duties - Handling various inquiries and requests from residents, providing meticulous attention to their needs - Receiving and facilitating visitor reception - Conducting viewings for prospective residents (with a hospitable approach) ■ Various Support and Guidance Duties - Move-in and move-out support - Arranging luggage and vehicles, and managing the entrance (including porter duties) - Arranging cleaning, mail, etc. - System data entry and management - Receiving and facilitating entry for inspection and construction workers, etc. 【Recruitment Background】 Due to the start of a new project 【Attractive Points】 - The thrill of building an organization from scratch: Without being bound by preconceived notions, you'll experience the excitement of creating the team's atmosphere and service standards with the support of the manager and chief. - An environment where you can carefully engage with a high-quality clientele: Because the target is residents of luxury condominiums, you can build long-term relationships and pursue a higher level of hospitality that caters to each individual's lifestyle. Working Hours ■From May 2027 onwards (after the new apartment building opens) 7:45 AM - 8:15 PM (8 hours of work/1 hour break/shift system) ・Early Shift: 7:45 AM - 4:45 PM ・Mid Shift: 8:45 AM - 5:45 PM ・Late Shift: 11:15 AM - 8:15 PM Job Requirements [Required Qualifications] * Experience in customer service at hotels (front desk/concierge, etc.), luxury apartments, or bridal/high-end service establishments. * Basic PC skills (Excel, Word, email sending and basic operations). * Experience in the hospitality industry, or a strong desire to provide excellent customer service. [Preferred Qualifications] * Experience in opening new stores or facilities. * Experience in handling VIPs and customer complaints. * English customer service and everyday conversation skills. [Ideal Candidate Profile] * Someone who values teamwork and enjoys building new organizations. * Someone who can show meticulous consideration from the customer's perspective. * Someone who pursues high-quality customer service and wants to work stably for a long time.