Sales Support Specialist

Job Description As our real estate business continues to grow and expand globally, we are looking for a proactive Sales Support Specialist to assist our sales team and clients across various operations (sourcing, brokerage, and asset management). This role goes beyond basic data entry or routine desk work. You will actively drive processes forward by coordinating with various internal and external stakeholders and occasionally conducting on-site property research (mainly in the Tokyo Metropolitan area). 【Key Responsibilities】 1. Real Estate Contract & Sales Support - Assist in drafting and reviewing contract documents and Statement of Important Matters (Juuyou Sakou Setsumeisho). - Register and manage property information and client data. - Conduct Statement of Important Matters explanations (only for licensed Real Estate Transaction Specialists / Takken holders). 2. Property Investigation & Field Inspector Management - Assign property research tasks to nationwide outsourced partners (inspectors). - Review submitted inspection reports and provide feedback if discrepancies are found. 3. Internal & External Communication & Coordination - Handle inquiries and liaise via phone, email, and in person with clients, business partners, contractors, and field inspectors. - Collaborate with internal teams, including sales representatives. 【Sample Daily Schedule】 10:00 – 12:00: Morning briefing / Off-site property research (visiting local government offices, property sites, document checks). 12:00 – 13:00: Lunch break. 13:00 – 19:00: Return to office / Cross-functional coordination, report review, and document preparation. Working Hours You can choose from two start times! (8 hours of work/1 hour break) 9:00-18:00 10:00-19:00 Job Requirements 【Mandatory Qualifications (MUST)】 - Business-level Japanese: Proficient in reading, writing, and speaking for internal/external communication and drafting formal legal contracts in Japanese. - 1+ year of professional work experience (Any industry welcome). - Basic computer literacy: Word, Excel, PowerPoint, business email etiquette, etc. - Strong interpersonal communication skills to build smooth relationships with diverse stakeholders. - Proactive mindset with a desire to collaborate actively and drive work forward. 【Preferred Qualifications (WANT)】 - Conversational English ability or higher (TOEIC 600+ equivalent). - Ideal for candidates looking to apply English skills in international client interactions and document reviews in the near future. - Prior administrative or assistant experience in Real Estate or Construction. - Licensed Real Estate Transaction Specialist (Takken), or actively preparing to take the exam. - Experience in customer service, sales, or negotiation roles requiring strong coordination skills. Salary & Benefits Monthly Base Salary: 300,000 JPY – 450,000 JPY Salary is negotiable based on age, experience, and capability. Includes fixed overtime allowance (40 hours/month, from 72,583 JPY). Overtime exceeding 40 hours paid separately. 3-month probation applies (Salary during probation: from 290,000 JPY, including fixed overtime for 40 hours from 70,164 JPY). [Salary Increase & Bonus] Bi-annually (Twice a year) [Benefits & Employee Perks] ■Full social insurance ■Housing subsidy (conditions apply) ■Moving allowance ■Side-job permitted (conditions apply) ■Free premium coffee and water station ■Unlimited use of oxygen capsules ■Gratitude Festival (Monthly peer-to-peer voting with bonuses for the winner) ■Parents Appreciation Day (Sending gifts to parents on Company Anniversary; leave available on parents' birthdays) ■Company Club activities (Futsal, Surfing, Mountain climbing, etc.) ■Storytelling Night events ■Community Support Days (Paid volunteer time) ■Observer System (Opportunity to attend executive meetings as an observer) ■Refresh Time system (Take separate short breaks during working hours outside of lunch) Holidays [130 Annual Holidays] ≪Holidays≫ ◆Complete two-day weekend (Saturday, Sunday, and national holidays) ≪Leave≫ ◆National Holidays ◆Year-end and New Year Holidays ◆Summer Vacation ◆Golden Week Holidays ◆Paid Leave ◆Maternity and Childcare Leave ◆Family Leave ◆Special Leave