Global Desk Staff
Job Summary
The Global Desk Staff will handle payroll outsourcing, social insurance services, and labor advisory for overseas clients. This role involves acting as a key communicator for multilingual meetings and managing contract negotiations. The position supports Japanese companies expanding into the Asia-Pacific region.
Responsibilities
- Manage payroll and social insurance outsourcing
- Translate and facilitate multilingual meetings
- Negotiate and sign international service contracts
- Coordinate client relationships and project support
Required Skills
- Native English and Business Japanese (N2+)
- 3+ years administrative business experience
- Strong negotiation and communication skills
- Proficiency in Outlook, Excel, and Word
Job Details
Job Description:
You will be tasked with the following tasks in outsourcing payroll, social insurance, and other services, as well as labor advisory services.
● Translation and support for member firms and overseas clients (existing and new)
* Serving as a portal for smooth multilingual meetings, you will not only provide English interpretation but also independently deepen your knowledge of technical terminology as you work.
● Facilitating contract signing with clients' overseas headquarters
* Determining the scope of work in outsourcing contracts, negotiating after submitting quotes, signing English contracts, etc.
● Client Relationships
* Coordinating and conducting client meetings and conference calls to address new projects and resolve outstanding issues.
● Support for new client initial setup/post-go-live support/support for information sharing between initial setup and go-live staff
● Coordination of collaboration with domestic and international banks
● Payroll calculation (sub-task)
● Social insurance procedures (sub-task)
● Other ancillary tasks (sub-task)
*This role is intended to support outbound business, particularly Japanese companies expanding into the Asia-Pacific region.
Working Hours:
Flextime System
• Core time: 11am – 3pm, Flexible time: 7am – 11am, 3pm – 10pm
• Accounting period: 1 month (1st to last day)
• Standard working hours (1 day): 7 hours
Job Requirements:
Meet all of the following:
● 3+ years of administrative business experience at a Japanese company overseas, or 3+ years of administrative business experience at a Japanese company in Japan.
*Business experience, such as negotiating professional service contracts with overseas clients, is preferred (labor-related experience is preferred).
*Service industries such as food and beverage are excluded.
● Basic PC proficiency (Outlook, Excel, Word).
1. Strong communication and negotiation skills.
2. Flexible and speedy response.
3. Value teamwork.
Language Requirements:
• English Level: Native
• Japanese Level: Business Level(JLPT Level 2 or N2)
Salary Details:
• Monthly salary: ¥220,000 - ¥280,000
• Base salary: ¥172,200 - ¥219,200
• Fixed overtime pay: ¥47,800 - ¥60,800
*Bonus calculated based on 3 months' worth of actual salary from last year.
*Fixed overtime pay is paid regardless of whether overtime work is performed.
Holidays:
[125 days of annual leave]
- 2-day weekend (Saturday and Sunday)
- Public holidays
- Special leave (3 days in summer, 4 days during the New Year holidays)
- Annual paid leave
- Congratulatory and condolence leave
Job Contract Period:
Full-time employment (indefinite term)
Retirement age: 65