SNS Marketing Communication Planner
Job Summary
As a communication planner for foreign-owned clients, you will manage social media accounts and workflows to drive marketing objectives. You will be responsible for designing operational workflows, executing daily account management, and analyzing performance to propose strategic improvements. This role requires high-level proficiency in both English and Japanese to bridge communication between international clients and their local audiences.
Responsibilities
- Manage client social media accounts (LINE, X, TikTok, etc.)
- Design and execute marketing workflows and campaign strategies
- Prepare weekly/monthly performance reports and improvement proposals
- Facilitate communication between international clients and local users
Required Skills
- Fluent Japanese (N1) and Business English (TOEIC 700+)
- 2+ years experience in CRM or Social Media management
- Proficiency in PowerPoint for reporting and proposals
- Strong leadership and strategic planning skills
Job Details
### Job Responsibilities:
* **Workflow Design:** You will design workflows (schedule, member coordination, post content, campaign planning, design direction) according to the requirements of the client company.
* **Operation:** Using dedicated operational tools, you will manage the client's accounts (LINE, X, Instagram, Facebook, TikTok, etc.) in accordance with operational guidelines. You will respond to inquiries from general users and proactively engage with the community.
* **Report Management and Reporting:** You will create weekly and monthly reports, present them in meetings, and propose improvements to the client's social media strategy.
* **Campaign Planning & Proposal:** You will occasionally propose advertising and campaigns to revitalize clients' social media presence, collaborating with internet promotion departments.
### Job Requirements:
* **Language:** Japanese (N1 level conversational ability) and English (TOEIC 700 or higher).
* **Skills:** Experience using PowerPoint for proposals and reports.
* **Experience:** At least 2 years in either:
* (A) Practical experience in the CRM field (LINE operation, email marketing).
* (B) Social media operation (X/Instagram/Youtube/TikTok).
* **Additional Experience:** Website creation, SEO article creation, or broader digital marketing/omnichannel strategy experience.
* **Professional Background:** Experience in sales or digital marketing at an advertising agency, marketing consultancy, or web production company.
* **Leadership:** Experience in team management or strategic planning for clients.
### Working Conditions:
* **Hours:** 9:00 AM - 5:50 PM (60-minute break).
* **Overtime:** Paid in full, calculated in 1-minute increments.
* **Benefits:** Social insurance, retirement allowance, housing/dependent allowances, and employee stock ownership plan.
* **Holidays:** 121 days annual leave, complete two-day weekend, national holidays, and comprehensive paid leave policies.