Hotel Front Desk Staff
Job Summary
We are seeking a dedicated front desk staff member for a resort hotel located on Ishigakijima, Okinawa. The role involves managing guest services, check-in/check-out procedures, and providing tourist information in a beautiful island setting. We welcome applicants from overseas who possess strong communication skills and a passion for hospitality.
Responsibilities
- Manage front desk check-in/check-out
- Provide guest and tourist assistance
- Conduct room inspections
- Support hotel operations as needed
Required Skills
- Japanese N2 or higher
- Business English
- Native Chinese
- Basic computer literacy
Job Details
Job Description
- General front desk duties
- Customer service and telephone support
- Check-in and check-out support
- Tourist information provision
- Room inspection
- General related duties and supporting other departments during busy periods
Working Hours
Shift system (actual working hours: 7 hours 40 minutes, 60 minutes break)
- ① 07:00-15:40
- ② 11:20-20:00
- ③ 13:20-22:00
- ④ 22:00-07:00 (negotiable)
*Night shift premium applies for late-night work.
Job Requirements
- Graduates of universities with a degree in Japanese language, tourism, or a related field.
- Ability to perform basic computer operations.
- Japanese: JLPT N2 level or higher.
- English: Business level (TOEIC 735-860).
- Chinese: Native level.
- Enthusiasm for working in Ishigaki Island, teamwork skills, and a passion for customer service.
Salary & Benefits
- Monthly Salary: 204,000-244,000 yen (Basic salary 170,000-210,000 yen + 30,000 yen ability allowance).
- Transportation expenses: 4,000 yen and up.
- Overtime pay: Estimated for 30 hours per month.
- Salary increase: Once a year based on performance.
- Social insurance provided.
- Dormitory available (15,000-25,000 yen/month).
- Employee cafeteria available for lunch and dinner (300 yen/time).
- Bicycles provided for commuting (free of charge).
- Travel expense support: 50,000 yen for overseas applicants.
Holidays
- Shift system (96 days per year).
- Refreshment leave: 15 days per year.
- Special leave and Paid leave (10 days after 6 months).