EC Marketplace Operations Manager
Job Summary
This position involves managing domestic and overseas e-commerce sites and marketplaces to drive business growth. The role requires strategic sales planning, KPI management, and the continuous improvement of e-commerce operations. You will collaborate with internal stakeholders to balance user experience with brand value while expanding global reach.
Responsibilities
- Manage domestic and international e-commerce site operations
- Develop and execute sales and promotional strategies
- Monitor KPIs and optimize sales performance
- Oversee new product registration and content management
Required Skills
- 3+ years e-commerce operations experience
- Project management skills
- Business level Japanese, Chinese, Korean, or English
- Adobe Creative Cloud and HTML/CSS proficiency
Job Details
### Job Description
This team operates our own e-commerce site and related sites such as overseas marketplaces. We are continuously making improvements and modifications to our growing e-commerce site with a sense of urgency.
**Domestic Area**
- Sales management including operation of our own e-commerce site and sales strategy planning
- Sales and KPI management
- Development of annual/quarterly sales and promotional plans
- New product registration, content addition, and email newsletter distribution
**Overseas Area**
- Sales management including operation of our own e-commerce sites and marketplaces in various countries and sales strategy planning
- Annual/quarterly sales strategy planning for our overseas e-commerce sites and marketplaces
- Sales management
- New product registration, content addition, and email newsletter distribution
### Working Hours
- Monday to Thursday: 9 hours of work and 1 hour break between 6:00 and 22:00
- Friday: 4 hours of work between 6:00 and 13:00
- Full-time office attendance
- Monthly variable working hours system
### Required Qualifications
- 3+ years of experience operating a company's e-commerce website (both domestic and international)
- Project management experience
- Business level Japanese, Chinese, Korean, or English
### Preferred Skills
- Adobe software (Photoshop, Illustrator, etc.)
- HTML/CSS coding
### Salary and Benefits
- Annual Salary: ¥4,000,000 - ¥10,000,000 (Base salary + various allowances + monthly pro-rata bonus)
- Position allowance: ¥50,000/month
- Housing allowance: ¥20,000/month
- Overtime and late-night work allowances
- Performance-based bonus (paid after completion of probationary period)
- Annual salary review based on performance
- Comprehensive insurance coverage (Health, Pension, Employment, Workers' Compensation, Long-term care)
- Child allowance: ¥10,000/month per child
- Commuting allowance: up to ¥50,000/month
- Retirement allowance system
### Leave and Holidays
- Annual holidays: 144.5 days
- Annual paid leave (10 days granted in the first year)
- Maternity and childcare leave
### Training
- For the first month after joining the company, you will be engaged in store operations at the head office to understand the brand's values and quality standards.