Travel Agency Manager
Job Summary
This role involves launching and managing a new travel business for overseas and domestic clients, focusing on arranging travel logistics for VIPs and events. The successful candidate will handle strategic planning, marketing, and operational coordination while working closely with internal departments. You will utilize your bilingual skills to manage stakeholders and deliver high-level hospitality services in a dynamic, project-driven environment.
Responsibilities
- Coordinate travel logistics and registrations for VIPs and event performers
- Develop and execute business strategies for the new travel division
- Manage client relationships and act as an on-site liaison for events
- Collaborate with accounting and legal teams on financial and contract management
Required Skills
- Qualified travel agency manager license
- Bilingual fluency in English and Japanese (N1/TOEIC 800+)
- Project and financial management experience
- Experience in hospitality or entertainment industry
- Proficiency in Google Workspace
Job Details
Job Description
This position will mainly involve arranging transportation, accommodation and associated services for performers and guests (hereafter referred to as travelers) from Japan and abroad, communicating with various stakeholders including clients and travelers, and acting as a liaison and attendant on the day of the event. You will also be assisting with strategy formulation, marketing, sales and promotion to expand this business, as well as administrative tasks in cooperation with the company's accounting and legal departments.
Key Responsibilities:
- Coordination with administrative scriveners and other related parties in the travel agency registration process, schedule management, and preparation for starting travel business
- Strategy formulation, marketing, sales, and promotion for launching, operating, and expanding a new business
- Arranging transportation, accommodation, and associated services for travelers from Japan and abroad
- Communication with clients, travelers, and other stakeholders (accommodation, transportation companies, etc.)
- On-the-day front desk and attendance duties
- Management duties in cooperation with the company's accounting and legal departments (creating contracts, etc., managing monthly budgets and actuals, etc.)
Job Requirements:
- Qualified travel agency manager
- Japanese: Business level (N1 level conversation ability)
- English: Business level (TOEIC 800 points or Eiken Grade Pre-1 or higher)
- More than 3 years of work experience in the travel industry
- Experience using Google Workspace for work
- Project management, human resource management, and financial management experience
- Experience in the hospitality industry (especially experience dealing with C-level/VVIP guests)
- Experience and knowledge in broadcasting, video/event production, advertising/PR, music, or entertainment industries
- Initiative, management skills, and negotiation skills
- Problem-solving skills, risk management skills, and foresight
Working Conditions:
- Standard working hours: 10:00-19:00 (8 hours of work / 1 hour break)
- Remote work is possible (about 2-3 times a week)
- Annual holidays: 120 days
- Two days off per week: Saturday and Sunday