Overseas Sales Automotive Trading
Job Summary
This role involves finding buyers for damaged cars and handling customer inquiries for an automotive trading company. You will work within an overseas sales team to manage existing customer relationships and process product inquiries. The position offers structured on-the-job training and requires professional proficiency in both English and Japanese.
Responsibilities
- Identify buyers for damaged vehicles
- Manage overseas customer inquiries and orders
- Maintain relationships with existing clients
- Process payment and delivery documentation
Required Skills
- Sales negotiation experience
- Business English (TOEIC 735-860)
- Business Japanese (JLPT N2)
- Basic PC proficiency
Job Details
Job Description:
This job involves finding buyers for over 300 damaged cars that arrive daily, targeting automotive-related businesses that already have a business relationship with our company.
Specific Job Details:
After being assigned to the overseas sales team, you will handle customer inquiries within your assigned area.
- Payment and Delivery: Handle inquiries regarding payment confirmation and delivery of products purchased through our company's e-commerce site.
- Introducing Products: Introduce cars that have arrived at our company to customers who already have a business relationship with us. Check in with customers who have previously purchased damaged cars to confirm their needs.
- Handling Inquiries: Assist customers who have purchased cars. You will be working as part of a team and have access to operation manuals.
- Communication: Primarily via email or phone.
Onboarding Process:
- Receive basic explanations about work flow.
- Assigned area determination and OJT conducted by taking over customers from senior colleagues.
- One-on-one training provided with personalized support.
Working Hours:
- 5 days a week (Monday to Friday)
- 9:15 AM to 6:15 PM (8 hours per day)
- Break time: 60 minutes
Job Requirements:
- Sales experience (customer negotiation experience)
- Basic PC skills
- Preferred: Call center experience, trade sales experience, additional language skills
- Valid driver's license (automatic transmission acceptable)
English Level: Business Conversation Level (TOEIC 735-860)
Japanese Level: Business Level (JLPT N2)
Salary & Benefits:
- Monthly Salary: ¥289,000 - ¥358,000 (plus overtime pay)
- Bonus: Twice-yearly performance-based bonus
- Salary Increase: Once a year (April)
- Comprehensive Social Insurance, Commuting Allowance, Housing Allowance
- 128 days of annual leave (Complete two-day weekend system, public holidays off, summer/winter holidays, etc.)
Job Contract:
- Full-time employee (no fixed term) with a 3-month probationary period.