Auction Manager
Job Summary
You will be responsible for operational support for one of Japan's largest online auctions. The role involves managing auction registrations, handling international listings, and supporting clients via email and chat. This position is ideal for candidates looking to utilize their English skills in a global and stable environment.
Responsibilities
- Process auction registrations and payments
- Manage international listings and invoices
- Handle product returns and platform improvements
- Support international clients via email and chat
Required Skills
- Fluent Japanese (JLPT N1)
- English reading proficiency (TOEIC 600+)
- Strong communication skills
- No prior experience required
Job Details
Role and Responsibilities:
- Processing auction registrations and confirming payments.
- Registering international listings and issuing invoices.
- Handling product returns and collaborating with the team to resolve issues.
- Proposing improvements for the auction platform.
- Assisting international clients during their visits to the office.
- Data analysis and reporting.
Working Hours:
- 10:00 - 19:00 (8 hours work / 60 min break).
- Slide shift system available.
- Average overtime is approximately 15 hours per month.
Job Requirements:
- Fluent Japanese proficiency.
- English reading proficiency (TOEIC 600+ or Eiken Grade 2 equivalent).
- Open to candidates with no prior experience in this industry or role; New graduates welcome.
- Nice-to-haves: Practical experience in translation or interpretation.
Salary & Benefits:
- Expected Salary: 3.5 to 4.5 million yen.
- Salary Increase: Twice a year.
- Bonus: Twice a year (plus performance-based bonuses).
- Allowances: Full commuting allowance, overtime pay (provided for hours exceeding 20 fixed hours).
- Benefits: Full social insurance, maternity/paternity leave (100% usage).
Holidays:
- Fully five-day work week (Weekends and Public Holidays off).
- 128 annual holidays.
- Summer leave (3 days), Winter leave (4 days), Paid annual leave (10-20 days).
Employment Terms:
- Permanent (No fixed term).
- Probation period: 3 months.