Expatriate Support Staff
Job Summary
We are seeking a support staff member to manage back-office operations for expatriates in Japan. You will utilize your business-level English and Japanese skills to handle daily communication, administrative tasks, and logistical arrangements. This role offers flexible hours and the option to work from home two days a week.
Responsibilities
- Manage back-office operations for expatriates
- Handle apartment contract arrangements and invoices
- Assist with bank appointments and address changes
- Coordinate with freelance interpreters and partners
- Provide administrative support including translations and research
Required Skills
- Business Level English (TOEIC 735-860)
- Business Level Japanese (JLPT N2)
- Document translation proficiency
- Administrative coordination
- Research and communication skills
Job Details
Job Description:
We are looking for someone to handle all aspects of back-office operations to support the lives of expatriates in Japan. As you will be working in an environment where English emails and chats are exchanged daily, you will be able to fully utilize your English skills (primarily reading and writing).
[Specific Job Duties]
- Checking vacancies and arranging contracts for serviced apartments (monthly apartments)
- Arranging invoices for referral fees (handling matters with partner companies)
- Supporting bank appointment scheduling and change of address procedures
- Outsourcing work to freelance interpreters with whom we have business partnerships
- Communicating with clients (expatriates) (flight arrangements, housing information, etc.)
- Checking the availability of international schools for children
- Simple document translation (English-Japanese, Japanese-English) such as marriage certificates
- Various research to answer client inquiries
- Other general office work such as document scanning, copying, and mailing
Requirements:
- English Level: Business Conversation Level (TOEIC 735-860)
- Japanese Level: Business Level (JLPT Level 2 or N2)