Project Consultant Executive Director

Job Description: Leadership: A senior role interacting directly with client executives to influence strategic decision-making. High Impact: Responsible for the success of large-scale, complex technical transformations driving business growth. The Service Partner (SP) will lead end-to-end service delivery and strategic project management for key accounts. Working closely with the Account Team, the SP will manage both end-to-end and project-based services, ensuring high-quality delivery aligned with both organizational goals and customer strategic objectives. This role requires overseeing multiple related projects and ensuring alignment with the customer’s business environment. Key Responsibilities: ・Account Strategy & Growth: Plan, manage, and track all service activities for an account, ensuring holistic control and balance while identifying new business opportunities based on customer needs. ・C-Level Stakeholder Management: Maintain strong communication with C-level customer stakeholders to build credibility, foster relationships, and promote continuous growth. ・Strategic Program Management: Manage the overall program scope, ensuring alignment with business strategic objectives. Set plans, priorities, and optimize results to achieve strategic targets. ・Team Leadership & Development: Build a high-performing team based on individual skills, define development plans, identify next-generation leaders, and provide ongoing mentorship to fulfill program objectives. ・Operational Oversight: Plan programs from start to completion, monitor ongoing projects, and supervise project managers to ensure goals, deadlines, and milestones are met. ・Performance Evaluation: Evaluate program effectiveness through data analysis and stakeholder feedback, making necessary adjustments to strategies and operations. Job Requirements: - Experience: 15+ years of experience in complex project management (e.g., CDM, COM, Program Directors, CEM). - Technical Transformation: Proven track record in delivering complex technical transformation projects. - Customer Facing: Extensive experience in customer-facing activities. - Methodologies: Thorough understanding of project/program management techniques. - Leadership: Strong organizational and leadership skills. - Languages: Bilingual (Japanese and English); native or business-level Japanese is required. - Education: Bachelor’s degree in Engineering or a Science discipline. - Attributes: Dedicated to customer value, leading change, and promoting a collaborative climate.