Operations and Receptionist

Job Description ■ Customer Service - Reception, telephone support, and guest guidance - Guiding guests to conference rooms - Move-in orientation ■ Administration and office management - Move-in preparation (email and telephone support) - Invoice and estimate support - Data entry and email support ■ Facilities management - Mail reception and delivery - Equipment management - System and billing troubleshooting (English email support available with overseas IT team) ■ Event planning and sales support - Planning and running events for tenants - Providing tours - Informing about contract renewals and additional services [Career Path] After joining the company, you will learn the job through training and on-the-job training, starting in reception and administrative work. You will then gradually expand your responsibilities to include customer service, event management, and sales support. After gaining experience, you can pursue a diverse career path within the company, including team leadership, management positions at other locations, and career transitions to sales or the headquarters department. Working Hours - Shift system: 8 hours per day - 1. Early shift: 8:45-17:45 - 2. Late shift: 9:15-18:15 - 1 hour lunch break [Application Requirements] - 1+ years of work experience - Basic computer skills (email, data entry) - Comfortable with customer service and able to communicate cheerfully - Ability to handle business inquiries in Japanese - Comfortable with English, able to read, write, and communicate at a basic self-introduction level [Preferred Skills] - Experience in the hospitality/service industry (hotels, apparel, food and beverage, etc.) - Work experience including customer service - Ability to read, write, and converse in English - Experience working in a foreign company or multinational environment [Salary & Benefits] - Annual salary: Tokyo/Kanagawa from ¥3.5 million; Osaka/Aichi ¥3.2 million to ¥3.5 million - Overtime pay provided separately - Commissions paid upon new contract signing - 6-month probationary period (no change in terms) - Salary revision once a year - Full transportation expenses covered - Complete social insurance - More than 120 days of annual holidays (2-day weekend, Public holidays, New Year's holiday, Birthday leave, Paid vacation)